Academic & Law Serials


Indian Journal of Social Research Vol.53 (6) (Nov - Dec, 2012) (497 - 503)


N Mehrotra
Professor, Department of Family Resource Management
CoHS, P.A.U., Ludhiana (Punjab), India

M.Sc. Student, Department of Family Resource Management
CoHS, P.A.U., Ludhiana (Punjab), India

S Kaur
Assoc. Professor, Department of Family Resource Management
CoHS, P.A.U., Ludhiana (Punjab), India


The present study was undertaken to assess the utilization, problems faced by the respondents and actions taken by them for the water supply and sanitation services. The study was conducted in rural and urban areas of Ludhiana district. For rural sample two villages were randomly selected from block I and for urban sample two localities were randomly selected from Ludhiana city. Sixty respondents each from rural and urban areas were taken, thus making the total sample size of 120. Data were collected through interview schedule. Results revealed that service of ‘Provision of chlorinated water’ was utilized more by urban respondents.  Other services like ‘Provision of dustbins facility’, ‘Disposal of garbage’ etc. were utilized little more by urban respondents. While using water supply and sanitation services, all respondents were facing problems like poor maintenance of pipes and water tanks, polluted water, lack of dustbin facility etc. In spite of this majority of the respondents were not taking any action while few were approaching intermediary channel for putting up their complaints.

Key words : water supply and sanitation services, awareness, pollution


SAFE, adequate drinking water and sanitation are key to well being of people. Clean water and sanitation are essential for life and for maintaining good health. It is also necessary for human activities, including those that enhance the quality of life. But lack of safe drinking water and adequate sanitation to consumers poses discomfort to them in terms of causing diseases to the people. The per capita water availability at national level has declined over the years. Deteriorating water quality, pollution problems and seasonal water shortages are increasingly making water unsuitable and inadequate for basic human needs. In rural areas burden of fetching water from distant sources falls on women yet women (who are the providers and managers of water in the household) have little or no voice in ‘water resources planning’. Despite various efforts by the government, access to improved sanitation remains far lower in India, compared to many other countries with similar, or even lower, per capita gross domestic product. Enlarging horizon of kinds of services and its increasing complexity has overloaded the government which has made the task of ensuring accountability much more difficult (Chadah, 2009)....

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